April 3, 2020

Letter to Customers

To our current and potential future customers

I am sure by now you have received communications from a wide variety of people and companies who you interact with on a regular basis.  Those receiving this message are in the process of moving with us or are potential customers of our company and we wanted to provide an update to our particular circumstances.

First, we are open as usual six days a week from 8:00am until 5:00pm Monday through Friday and until noon on Saturday.

We are providing moving services every day.  This week we have multiple moves throughout the Chicago area and are moving families to 9 different states.  We have also loaded and shipped the Cook family from Chicago to Amsterdam, Netherlands!  We are taking precautions. On a rotating basis our office staff is working from home limiting the overall number of people in our office at any one time.Our moving team members are wearing protective gloves during the moves, and are aware of social distancing, even between team members.  We monitor temperature level every morning at dispatch of each crew member and will not send out crew members with elevated temperatures.  We wear protective masks but must tell you that the supply we have is dwindling.  We keep the crews informed daily of the changing conditions and the programs being addressed by government that will provide assistance for housing, medical care and food throughout these challenging times.

To be clear- both our company and our interstate partner, Bekins Van Lines consider our service to be classified among “essential services” and will continue to operate and execute moves when “ shelter in place” recommendations are issued at the local level throughout the country.

Thank you

Bob Fleming
Founder/ CEO
630-336-2201- my cell, call me at any time

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April 3, 2020

Letter to Customers

woman reading letter

To our current and potential future customers

I am sure by now you have received communications from a wide variety of people and companies who you interact with on a regular basis.  Those receiving this message are in the process of moving with us or are potential customers of our company and we wanted to provide an update to our particular circumstances.

First, we are open as usual six days a week from 8:00am until 5:00pm Monday through Friday and until noon on Saturday.

We are providing moving services every day.  This week we have multiple moves throughout the Chicago area and are moving families to 9 different states.  We have also loaded and shipped the Cook family from Chicago to Amsterdam, Netherlands!  We are taking precautions. On a rotating basis our office staff is working from home limiting the overall number of people in our office at any one time.Our moving team members are wearing protective gloves during the moves, and are aware of social distancing, even between team members.  We monitor temperature level every morning at dispatch of each crew member and will not send out crew members with elevated temperatures.  We wear protective masks but must tell you that the supply we have is dwindling.  We keep the crews informed daily of the changing conditions and the programs being addressed by government that will provide assistance for housing, medical care and food throughout these challenging times.

To be clear- both our company and our interstate partner, Bekins Van Lines consider our service to be classified among “essential services” and will continue to operate and execute moves when “ shelter in place” recommendations are issued at the local level throughout the country.

Thank you

Bob Fleming
Founder/ CEO
630-336-2201- my cell, call me at any time